I’m 22 and an IT Operations Manager responsible for multiple branches and remote locations - AMA

I am 22 and work as an IT Operations Manager in the U.S.

Here is my proof: https://imgur.com/a/PalvMKx

I started in an entry level IT role 3 years ago and kept taking on whatever needed to be done. That turned into a Supervisor role, then Network and Service Desk Manager, and now I’m running IT operations.

At this point, I’m responsible for IT across multiple branches and several remote locations for a CRA. I fully manage the support team (Interviewing, hiring, mentoring, approving time off, reviews, etc), work alongside two development teams, work with vendors, handle infrastructure, SOC 2 compliance, and a plethora of other things.

Most of what I know is self taught. I don’t have a degree yet, but I’m currently going to school for my B.S. in IT Management full time on top of working full time :,)

I didn’t really come from a traditional path into this and had a pretty rough start growing up (to the point where I didn't think I'd live past 18), so a lot of this has felt like whiplash.

Ask me anything about getting into IT, moving up quickly, managing people older than you, imposter syndrome, or anything else.

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